Choose the vial and cap that are right for you then email your pharmacy's logo to sales@RxLabels.com.Please provide original graphics files such as .ai or .eps. If you don't have a logo, we even have templates you can customize.
Our graphic team will create several options for your review. This process can take several days to a week. Once you receive the options, let us know which you prefer and we will finalize your artwork. Note: From our experience, darker or higher contrast colors generally work better than lighter colors.
Once you have selected an option, we will send you an artwork proof to review and sign along with an order form to select quantity to order, sizes and order option (single order or stock agreement). Once that is received, your order is off to production!
Is there a fee or charge for custom printing?
No, custom imprinting is FREE so your price is the same as plain, stock caps.
What do I send to get started?
Email us your vial/cap choice and your logo in an original graphics files such as .ai or .eps to sales@RxLabels.com. If you do not have your logo in this format, we can review what you have to see if it is compatible with the graphics process.
What if I don’t have a logo?
If you don’t currently have a logo or a format that is compatible, don’t worry! We have templates in various styles that you can use to personalize for your logo caps.
How long will it take to get my custom printed caps?
Allow at least 12 weeks from receipt of your signed artwork proof and order form for your caps to arrive. We are currently experiencing longer than usual transit/shipping times so delivery can run up to 16 weeks. If you choose a Stock Agreement, using your monthly estimates, we will keep an inventory of your caps in our warehouse to ship as needed. (Note that during the holidays, production and transit times may be longer.)
Can I order custom caps online?
If this is your first time ordering custom caps, you order using the order form included with your artwork proof. After your first order, you can order custom caps online using the “Your Custom Logo” option on the cap pages. If you have opted for a Stock Agreement, simply order caps online along with your vials and we will send your logo caps.
Can I get my logo on the Secure Reversible Saver Sets?
What do I do while I wait for my custom caps? I need vials and caps now.
Most of our new customers place orders for vials and stock caps to use until their custom logo caps arrive.
What is the minimum order for custom caps?
If you opt for a Single Order, the minimum ranges from 5 to 10 assorted cases (you can mix-and-match sizes) depending on vial line selected. Your order will be shipped and billed upon arrival. If you choose a Stock Agreement, you need only provide your estimated monthly cap usage and we will stock your caps in our warehouse for you to order as needed.
Do vials come with my custom caps?
No, we do not automatically ship vials with custom cap orders. If you wish to have vials shipped when your custom caps arrive, please let us know when you submit your cap order and we can be sure to add them to your order.
Questions? Email us at email@example.com or call 877.44.VIALS.